Ordering
Can I order a custom size?
Can I order a custom size?
Yes! Please submit a request through the website or send us a text message.
How long will my order take?
How long will my order take?
Approximate lead times are listed on the product page.
Do you provide delivery?
Do you provide delivery?
Yes! We provide delivery Australia wide.
Is there a minimum order?
Is there a minimum order?
No. You can order 1 door or 100 doors.
What type of doors do you sell?
What type of doors do you sell?
Entrance doors and internal doors.
What types of doors do you offer?
What types of doors do you offer?
We provide a wide range of doors, including front doors, interior doors, sliding glass doors, French doors, barn doors, and commercial doors. Each type comes in various materials such as wood, Aluminum, fiberglass, and glass.
Can I see samples of your doors before buying?
Can I see samples of your doors before buying?
Yes! We have a showroom in kinsgsgrove with over 200 doors and a showroom in Port Maquarie.
Do you provide door installation services?
Do you provide door installation services?
No, but we have a carpenter we can recommend.
What is the average cost of a door?
What is the average cost of a door?
Prices vary based on the type, material, and customization options
Shipping
Where do you ship to?
Where do you ship to?
We Ship Australia Wide! Shipping will be calculated at checkout.
Can I track my order?
Can I track my order?
Yes, once your order is shipped, we’ll provide tracking details so you can monitor the delivery progress.
How long does it take to receive my door after I place an order?
How long does it take to receive my door after I place an order?
This depends on the door manufacture, Please reach out for lead times.
How much does shipping cost
How much does shipping cost
Shipping costs are calculated at checkout.
General Questions
My door is in direct rain; will it be warranted?
My door is in direct rain; will it be warranted?
No, doors must have adequate overhead protection to be warranted. We recommend using a Duramax or Aluminum doors if you do not have adequate overhead protection. Please reach out for more assistance.
Can I paint my door black?
Can I paint my door black?
You are welcome to paint your door black but this will void the warranty. It is recommended that a paint or stain color has a LRV of 50+.
What are the standard door sizes you offer?
What are the standard door sizes you offer?
We offer doors in various standard sizes, and we can also create custom-sized doors to fit your specific needs. Please let us know if we can help further.
Can you install?
Can you install?
No, We do not offer installation
Do you offer decorative glass or unique designs for doors
Do you offer decorative glass or unique designs for doors
Yes! we have plenty of decorative options. Including etched, frosted, or stained glass inserts, as well as unique paneling and hardware designs.
Can I get my company logo or a specific design engraved on a door?
Can I get my company logo or a specific design engraved on a door?
Yes, we offer engraving services for commercial and residential doors. Custom engravings like logos or monograms can add a unique touch.
How do I choose the best material for my door?
How do I choose the best material for my door?
It depends on your needs. Wooden doors are great for a classic look, fiberglass is durable and energy-efficient, and Aluminim offers maximum security. Our team can guide you through the selection process.
Do your doors come with a warranty?
Do your doors come with a warranty?
Yes, all our doors come with a manufacturer’s warranty
What kind of door should I choose for improved home insulation?
What kind of door should I choose for improved home insulation?
Fiberglass and Aluminum Thermtek doors with insulated cores are ideal for energy efficiency and keeping your home comfortable year-round.
Do you offer smart door systems?
Do you offer smart door systems?
Yes, we provide smart door options that include features like keyless entry, smart locks, and remote monitoring for added convenience and security
Which doors work best for small spaces?
Which doors work best for small spaces?
Sliding doors, pocket doors, and barn doors are excellent choices for saving space in smaller areas.
What are the latest trends in door design?
What are the latest trends in door design?
Popular trends include pivot doors, minimalist designs with clean lines, bold-colored front doors, and doors with oversized glass panels for natural light.
Do you offer soundproof doors?
Do you offer soundproof doors?
Yes, we provide soundproof doors that are perfect for offices, studios, or bedrooms where noise reduction is important.