Delivering directly to you
- We offer a range of options to suit your delivery needs.
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Our warehouse is in Alexandria, in Sydney's inner south.
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Due to the custom nature of the doors and frames listed on our website, we don’t hold any stock here.
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Instead, as soon as you place your order with us, we place this order with the manufacturer. They then make your order, or get it ready to ship it to our warehouse.
- Once we have all of the items in your order, we pack this for safe delivery to you.
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Warehouse pickup, Alexandria |
Sydney Metro |
Courier Deliveries |
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Based in the Sydney area? You can opt to pick up your order from our warehouse in Alexandria (Unit B, 13-21 Mandible St, Alexandria NSW 2015) for free. Orders that include hardware carry a $27 pick-and-pack fee. |
From our warehouse, to your door! We have a delivery driver that services greater Sydney twice a week for $97. Please note this is a single person delivery, so someone will need to be home to assist and accept deliver. |
From Sydney to Brisbane, and Sydney to Melbourne, and the suburbs in between, we work with a courier who delivers between once a week to once a fortnight. Please note this is a single person delivery, so someone will need to be home to assist and accept delivery. |
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Australia-wide* via a shipping carrier |
Protect your delivery with Shipping Insurance |
Hardware deliveries |
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We work with a freight company that collects orders to be shipped Australia-wide* on a daily basis. To most east-coast metro areas this is a flat rate of $297 for up to three doors. Wollongong is $250. Larger orders, and other areas, are quoted by postcode at checkout. |
Worried about loss or damage of your package? Not to worry, shipping insurance is now included free with every delivered order, covering the trip from our warehouse to your door. |
If you’re ordering hardware, this will be shipped to you directly from the manufacturer between 24-48 hours after placed your order. Most hardware ships for a flat $27 per order, and your exact rate shows at checkout. |
Collect from a Mainfreight depot
Prefer to pick up? You can collect your doors from the Mainfreight depot closest to you. The price depends on your depot and how many doors you order, from $225, and checkout shows it before you pay. At checkout, choose the option that starts "Collect from" and we'll send your order to the nearest depot to your postcode; checkout offers it when it costs less than delivery to your door. In Sydney, delivery is $97 for most suburbs, and in our flat-rate areas (Brisbane, the Gold Coast, Melbourne, Canberra, Wollongong and the Central Coast) orders of up to three doors get flat-rate delivery to your door instead. Any distance shown is in a straight line from the middle of your postcode, so allow extra for the drive.
When your doors arrive, Mainfreight will call you. Please collect them within two business days and bring the consignment number from your shipping confirmation email. The depot may charge storage after two business days.
Delivery by city
Sydney · Brisbane · Gold Coast · Sunshine Coast · Melbourne · Canberra · Newcastle · Wollongong · Central Coast · Adelaide · Perth · Hobart · Townsville · Cairns · Toowoomba · Mackay · Rockhampton
Typical lead times
Our lead times begin from the point you place your order, and factor in the time it takes for your doors to be made to order, shipped to our warehouse, packed for safe delivery and delivered to your home.
These lead times will vary based on the delivery method you select.
Warehouse pick up: Approx. 1-2 weeks*
Sydney Metro delivery: Approx 2-3 weeks*
Australia-wide delivery: Approx 3-4 weeks*
Mainfreight depot collection: Approx 3-4 weeks*
Hardware delivery: Approx 3-5 days, unless otherwise advised*
*PLEASE NOTE: Custom doors and frames or certain specialty products may have a longer lead time. Please make sure to check the product page for lead times. The lead time for your order will be listed on your tax invoice, which you should receive within 24-48 hours from the point of placing your order.
Make sure to check your order
All goods must be inspected for damage before signing the delivery docket. Complete Doors Online can not make a claim to a carrier on your behalf once the goods have been signed as having been received in ‘Good Order and Condition’.
Any damage to goods must be noted on the delivery docket at the time of receipt and all claims must be lodged with Complete Doors Online within 48 hours of receiving goods.
